#'''Using Firefox''', go to the following link and SAVE the download to your desktop so you can find it later. *page will detect only installed, '''''enabled''''' Plugins *only the most popular/used Plugins are known by this page If 'Shockwave Flash' is there and is disabled, click the 'Enable' button. If you do not see, in Add-ons > Plugins > 'Shockwave Flash ''(version)''' in Firefox, then you do not have the 32-bit Plugin version of Flash installed for Firefox. *On a Windows system, you should always update both individually. **IMPORTANT: Firefox requires the 32-bit version of Flash even if installed on a 64-bit OS - See '''''NOTE:''''' below

*a '''Plugin version''' for most other browsers including Firefox If this reply solves your problem, please click 'Solved It' next to this reply when signed-in to the forum. or you can click here for a direct link ->.NOTE: Some users of 64-bit systems have found it necessary to download, Save and install ( with Firefox closed) the 32-bit Plugin for Firefox manually from the following ( 4th link labeled '32 bit Flash Player Plug-in (All other browsers)'): To update/install the ActiveX version for IE only, repeat the process, but use IE to go to the above website.Start Firefox and test your installation here:.The 'Install' button in the lower right corner will now be highlighted, click it.In the installation window that appears, click the box to the left of 'I have read and.' to place a check mark in the box.Click or double-click on the file you just saved to your desktop.When the download is finished, close Firefox (File > Exit OR Firefox button > Exit).Un-check any items on that page that you do not want to download (i.e., 'McAfee Security Scan Plus': Using Firefox, go to the following link and SAVE the download to your desktop so you can find it later.page will detect only installed, enabled Plugins.only the most popular/used Plugins are known by this page.

If you do not see, in Add-ons > Plugins > 'Shockwave Flash (version)' in Firefox, then you do not have the 32-bit Plugin version of Flash installed for Firefox. On a Windows system, you should always update both individually.IMPORTANT: Firefox requires the 32-bit version of Flash even if installed on a 64-bit OS - See NOTE: below.a Plugin version for most other browsers including Firefox.

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